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Webinar: Resistance is Real: Leading people through strategic transformation and change

Picture of a woman sitting down, looking concerned. Two people - a man and a woman - stand behind her looking down and also looking worried.

Why do people do everything in their power to avoid making difficult changes? Why do some jump in with both feet? Why are some leaders more successful at guiding people through change? It’s not charisma. Navigating change is a partnership between employees and leaders. The good news is that there are proven steps you can take to predict the response to change and help people embrace it successfully.

In this session, participants learned:

  • How to interpret common reactions to strategic change and recognize resistance factors

  • A simple method to diagnose perceptions, assess impact and determine how much support to provide when rolling out a change

  • How to apply a 5-Point Early Warning System to predict employee responses and select tactics to address potential issues in advance

  • Tactics that successful leaders apply to build anticipation and reframe negative perception to positive engagement

Interested in reviewing the content from Jeff's webinar? Download his presentation and additional material and be sure to get the information you need for your organization.


Questions from webinar participants

CCVO Capacity Building webinars offer participants the opportunity to submit questions to the presenter, for consideration to include in a follow-up blog post. Webinars are pre-recorded, however, participants are encouraged to ask questions via the comment box. Please note that speakers address questions submitted up to 3 days after the webinar launch date.

In response to a webinar question, Jeff’s blog post discusses the importance of celebrating success after implementing change.


about the presenter

Picture of Jeff Skipper

Jeff Skipper

CEO, Jeff Skipper Consulting

Jeff Skipper is an expert in accelerating change. Clients such as Suncor, Enbridge, The Salvation Army, and Bethany Care Society have engaged him to achieve dramatic results during strategic transformation by wrapping complex change in motivating mission. Jeff holds a Master’s degree in Organizational Psychology and is a Certified Change Management Professional. His first book will be published in 2020.

Learn more about Jeff’s work in accelerating change on his website.

 

Thank you to our webinar sponsors!